Privacy Policy

The short version

Rinkside helps figure skating coaches run their lessons, skaters and invoices. Coaches add their families’ information; Rinkside keeps it safe, uses it only to run the app for that coach, and never sells it or shows ads.

Who this covers

• Coaches who create a Rinkside account.
• Families and skaters whose information a coach adds. Families don’t need an account. Their coach decides what goes into Rinkside, and Rinkside stores it on the coach’s behalf.

What we collect

• From coaches: email address and password (the password is stored scrambled, so no one can read it), business name, your name, phone, home rink, time zone and settings.
• What coaches add about families: parent names and contact details, skaters’ first names and levels, lesson schedules, lesson plans and notes, goals, tests, programs, music files, competitions, invoices and payments.
• Card payments: when a family pays online, Stripe handles the card. Rinkside never sees or stores card numbers; we only learn that a payment was made, and how much.
• When a family opens an invoice link, we note that it was viewed, so the coach knows.
• Basic technical logs kept by our service providers, like when a request was made, to keep the app running and secure.

How we use it

• To run Rinkside for the coach the information belongs to: their schedule, billing, progress tracking and family pages.
• To send emails a coach asks Rinkside to send, like invoices and reminders, and account emails like password resets.
• We don’t sell or rent information, don’t use it for advertising, and don’t use tracking cookies. The app keeps a little information on your device to keep you signed in and remember your choices.

Who we share it with

Only the companies that run parts of Rinkside for us, and only what they need:

• Supabase: the database, sign-in and file storage.
• Expo: hosting the Rinkside web app.
• Resend: sending emails.
• Stripe: card payments, made on each coach’s own Stripe account.
• Google: calendar sync, only for coaches who connect Google Calendar (see below).

We may also share information if the law requires it, or to protect someone’s safety.

Google Calendar

Connecting Google Calendar is optional. If a coach connects it, Rinkside asks Google only for what calendar sync needs:

• To create one calendar called “Rinkside” in the coach’s Google account and keep their lessons in it. Rinkside only changes that calendar, never the coach’s other calendars.
• To see when the coach is busy and the events on calendars they choose, so those show faintly on their Rinkside schedule. These are shown when the coach opens the schedule and aren’t kept.
• To see the names of the coach’s calendars, so they can choose which ones show.

Rinkside keeps the sign-in key Google gives it (so sync keeps working), the coach’s sync settings, and any changes the coach makes to Rinkside lessons in Google Calendar until they review them. Disconnecting Google Calendar in Rinkside deletes these straight away, and the coach can also remove Rinkside’s access in their Google account.

Rinkside uses information from Google only to show and sync the coach’s own schedule. It is never sold, never used for ads, never used to train AI models, and never seen by people, except with the coach’s permission to help with a problem, or where the law requires it.

Rinkside’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Each coach’s information is separate

A coach can only see their own business’s information. This is enforced by the database itself, not just the app. Other coaches never see your families, and the person who runs Rinkside sees only overall numbers, such as how many families and invoices each business has.

Private links

Invoice links and family page links open without signing in, so families don’t need an account. Anyone who has a link can see what it shows, so share it only with the family. A coach can make a new family page link at any time, which stops the old one working. Links stop working when a family is marked inactive.

Children

Many skaters are children. Rinkside is made for coaches, not for children to use, and we don’t collect information directly from children. Coaches add only what they need for lessons, like a skater’s first name and level, as part of their coaching relationship with the family. A parent can ask their coach, or us, to see, correct or delete their child’s information.

Keeping it safe

All connections are encrypted. Data is stored with Supabase, and music files are private to each coach. No system is perfectly secure, but we take care to protect what you trust us with, and we’ll tell affected coaches promptly if something goes wrong.

How long we keep it

We keep a coach’s information while their account is open. Coaches can delete families and records at any time, and download all their data. When a coach deletes their account, we delete their business’s information within 30 days, apart from copies kept briefly in backups or anything the law requires us to keep.

Your choices and rights

You can ask to see, correct, download or delete your information. Coaches can do most of this in the app. Families can ask their coach, or email us and we’ll work with the coach. Depending on where you live, you may have other rights under privacy laws, and we’ll honor them.

Changes

If we change this policy in a way that matters, we’ll tell coaches in the app or by email before it takes effect.

Contact

Questions about privacy: support@getrinkside.com